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Hollywood Mirage - Excel Hotels & Resorts, Los Cristianos (Tenerife)

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From139US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Calle Sierra Nevada, Sn, Los Cristianos (Tenerife), Spain, 38650

Hollywood Mirage - Excel Hotels & Resorts is renowned for its stunning views of the bay of Los Cristianos and the island of La Gomera. The resort's architecture is situated on a hillside, enhancing its panoramic sea views. With numerous facilities and a vibrant atmosphere, it is a popular choice for vacationers seeking year-round sunshine and hospitality. This resort offers excellent connections to major tourist attractions on the island, making it a convenient base for exploration.

Location

The resort is conveniently located next to the popular tourist spot of Los Cristianos, just less than 1 km from the beach and within a short distance of various landmarks such as Centro Cultural de Los Cristianos and Tenerife Zoo Monkey Park. Excellent transportation options are available, including a free shuttle service to the city center and proximity to Tenerife South Airport situated 14 km away.

Rooms

The resort offers a variety of spacious and luxurious apartments, from studios to multi-bedroom configurations. All units are equipped with essential amenities such as full kitchens, air conditioning, and private bathrooms. Each apartment features a balcony that provides pleasant views of the surrounding area, ensuring a comfortable stay for guests.

Eat & Drink

Guests can enjoy delightful meals at the à la Carte Restaurant – El Bistro, and a casual atmosphere at the Snack & Pool Bar – Malibu Bar. These dining venues emphasize a variety of cuisines, catering to different palates and preferences. The resort also offers room service options to enhance the overall dining experience.

Leisure & Business

Hollywood Mirage features an outdoor swimming pool, terrace, and wellness facilities including a spa with a Jacuzzi, Turkish bath, and sauna. Onsite entertainment is tailored to accommodate diverse tastes, with activities planned for both families and adults. Cycling is also among the activities available for guests looking to explore the beautiful surroundings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio Sea View
Max:
2 persons
46 m² 
Bed options:
2 Single beds
Sea view
Coffee machine
Bathtub
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One-Bedroom Apartment
Max:
3 persons
59 m² 
Bed options:
1 Double bed
Coffee machine
Bathtub
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One-Bedroom Apartment Sea View
Max:
3 persons
59 m² 
Bed options:
1 Double bed
Sea view
Coffee machine
Bathtub
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Getting around

Explore available ways to reach your dream destination

City Centre
Los Cristianos (Tenerife)700 m
Airports
Tenerife Sur (TFS) 15.3 km
Tenerife Norte (TFN) 78.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Locker room
  • Lift
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling
  • Golf course
  • Billiard tables
  • Squash

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa lounge
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

Calle Sierra Nevada, Sn, Los Cristianos (Tenerife), Spain, 38650
Map view
Calle Sierra Nevada, Sn, Los Cristianos (Tenerife), Spain, 38650
Nearby
Calle Sierra Nevada
Hollywood Mirage
20 m
Mall
Passarela Oasis Shopping Center
540 m
Restaurants
New Shakespeare's Bar
550 m
Calle Rodeo
Mercado la Pepa
620 m
Cc Passerella Centro Comercial Passarella Oasis
Taylors Lounge
1.1 km
Avenida de San Francisco
Manhattens
610 m
Avenida San Francisco
Kaito Cafe
560 m
Avenida San Francisco 6 Local A34
K-Vegan
590 m
Avenida San Francisco 6 Mercado la Pepa
Goodfellas Pool Bar
810 m
Avenida de San Franciso
Cafeteria de Nino
580 m
La Pepa Food Market
Bojangles
630 m
Avenida San Francisco
Thai Cafe Song
780 m
Calle Oregon 7 L3 ,Los cristianos
Happy Days
640 m
El Mirador Local 17
Dylans Bar
680 m
Avenida San Francisco CC El Mirador

Reviews and Ratings

Feedback from previous guests about their experience
70%
liked the resort and would come back again
7.0/10
Very good
Rooms
7.7
Location
7.1
Service
7.6
Dining
6.3
Guest reviews
7.0/10
based on 60 reviews
8.3
8.3/10 based on 6558 reviews
Christian
United Kingdom, January  2025
6.8/10

I had a lovely stay in a two-bedroom apartment that was really fabulous. The location is quite hilly and a bit noisy at times, and I did have to shower by the pool, which wasn't ideal. While the restaurant food was good, the staff could definitely use some training, making the experience less enjoyable than it could have been.

Rooms
9.0
We stayed in a two-bedroom apartment that was spacious and well-appointed.
Service
5.0
The restaurant staff seemed overwhelmed, spending more time talking amongst themselves than providing service.
Location
6.0
The hotel is located up in the hills, which made for great views, but it was quite far from the beach.
Dining
6.0
The food at the restaurant was nice, but some dishes were only lukewarm and cleanliness was questionable.
Facilities
8.0
The pool area was lovely and well-maintained, which added to the experience.
Walter
United States, January  2025
5.8/10

The hotel offers comfortable accommodations that are clean and functional, but the location can be a bit challenging to navigate without a car. While the staff is generally friendly and helpful, I did encounter some issues with room cleaning. Overall, it provides good value for the price, but the dining experience could use some improvements.

Rooms
7.0
The rooms were well-equipped, clean, and functional, featuring two separate bathrooms and bedrooms, a small kitchen, and a lounge area. However, they lacked a decent outlook or sunlight since they were right above the entertainment area.
Service
5.0
The service was a mixed bag. While some staff members were welcoming and helpful, I had instances where our bedroom wasn't cleaned half the time, and other interactions felt extremely dismissive.
Location
6.0
The hotel's location at the top of a steep hill makes it hard to reach without a car or taxi, which might be a struggle for anyone slightly infirm. However, it's situated in a quiet area that’s nice for reading.
Dining
5.0
The dining options were a bit boring if you're staying for a long time. Some food was excellent, while other dishes, particularly the cooked ones, were hardly warm, and I noticed cleanliness issues with glasses and coffee cups.
Facilities
6.0
Facilities were decent but nothing extraordinary. There was a pool area, which was nice, but it could use a bit more variety.
Nathaniel
United Kingdom, December  2024
7.4/10

I had a mixed experience at the hotel. The location was fantastic, with easy access to the beach, and the staff were mostly friendly and helpful. The room was clean and spacious, but the noise from the plumbing above was really distracting. Dining was a letdown, as the food was often cold. Overall, I enjoyed my stay, but some improvements would make it better.

Rooms
7.0
The room was clean and spacious, which was great, but I had trouble sleeping due to the noise from the plumbing above.
Service
8.0
The staff were generally wonderful and always had a smile, which made a big difference during our stay.
Location
7.0
The location atop the hill offered lovely views, but walking back up could be a challenge, especially for those with mobility issues.
Dining
5.0
The dining experience was disappointing as the food was often cold, which was frustrating considering we had high hopes after a week of meals.
Facilities
7.0
While the pool area was nice and clean, I felt some of the amenities could be improved overall.
James
United States, December  2024
8.0/10

The hotel is located in a perfect spot, right by the beach and really close to shops and restaurants. The rooms were perfectly clean, although we had a restricted view of the sea this time compared to our previous stay. The staff was amazing, always friendly and helpful, but some of the annual visitors were a bit unfriendly. Overall, it’s a good value for money, but the location can be tricky with all the hills.

Rooms
8.0
The rooms were perfectly clean, but we did have a restricted view of the sea this time, which was different from our previous stay.
Service
9.0
The staff was amazing, very helpful, polite, and always smiling, making for a great experience.
Location
7.0
The location was perfect—there's a supermarket on-site and it's within a short walk to the beach, although be cautious as it can be quite hilly.
Dining
8.0
The breakfast options were lovely with plenty to choose from, including the usual favorites and pastries.
Facilities
8.0
The pool area was nice and clean, with a great little bar nearby for snacks and drinks.
David
United States, December  2024
7.4/10

The hotel was located on top of a hill, offering both a quiet atmosphere and easy access to nearby restaurants. Our two-bedroom apartment was beautifully laid out and comfortable, providing everything we needed for a pleasant stay. However, the service could be improved as the staff were sometimes a bit grumpy and overly assertive. We also experienced an issue at check-in regarding our reservation that was frustrating.

Rooms
9.0
We stayed in a lovely two-bedroom apartment that comfortably accommodated four adults. It was kept very clean by the housekeeping staff, and had all the kitchen appliances we needed for self-catering.
Service
6.0
The service was hit or miss; while the staff were helpful, some were grumpy and appeared very serious, which didn't enhance our experience. There was also an overzealous approach at check-out that felt unnecessary.
Location
7.0
The location is good as it’s away from the bustling area but still within walking distance to excellent restaurants. However, it’s quite a trek down the hill to the beach, which might be a downside for some.
Dining
8.0
The dining experience was mostly good, with lots of variety in the breakfast offerings, including cold meats, pastries, and hearty options. However, it felt a bit chaotic at times due to the large crowds.
Facilities
7.0
The facilities were decent, with a nice pool area that was spacious enough for relaxation. However, I wish there were more amenities available for entertainment.
Walter
United Kingdom, December  2024
7.8/10

I had a lovely stay at this hotel! The room was spacious and well-equipped with a great view from the balcony. The staff was incredibly friendly and attentive. However, getting back from town was a bit challenging for some in my group due to the steep hill. Overall, it was good value for money, but the dining experience could use some improvement.

Rooms
9.0
The room was very spacious and featured a huge balcony that faced West. It was well-equipped with everything I needed, including an ensuite bathroom and a well provisioned kitchenette.
Service
10.0
The service was amazing! The staff, especially Fernando, Marianna, and Julie, were incredibly friendly and helpful throughout my stay.
Location
7.0
The hotel is a bit out of town but only a 15-minute walk downhill. It’s quite peaceful, though definitely steep for those unfit, especially on the way back.
Dining
5.0
The dining options were somewhat disappointing. While breakfast had a wide range of choices, the hot buffet style wasn't very good, and the prices felt a bit high for what was offered.
Facilities
8.0
The facilities were nice, with a clean and well-maintained pool area that I enjoyed.
Henry
United States, October  2024
6.8/10

The hotel boasts a beautiful location with stunning sea views and friendly service, making it a nice retreat. However, I had concerns about noise and cleanliness in the rooms, and the dining options could use some improvement. Overall, it's a decent stay but not without its flaws.

Rooms
5.0
I stayed in the Marilyn Monroe block, which was quite noisy and lacked privacy. Additionally, I found mold in the bedroom closet, which was disappointing.
Service
9.0
The staff was incredibly friendly and helpful, especially Fernando, Marianna, and Julie. They went out of their way to ensure everyone had a fun experience.
Location
7.0
The location offers great views but it is quite far out of town on top of a steep hill. It took about 15 minutes to walk downhill to the town, and coming back up was a bit of a challenge unless you took breaks at local bars.
Dining
6.0
The dining options were okay with a good variety of hot and cold food, but it wasn't great for kids and lacked some choices.
Facilities
8.0
The facilities, including the pools, were well maintained, providing a nice spot to relax.
Steve
United Kingdom, October  2024
7.6/10

I had a great stay at this hotel, which offers beautiful views and a convenient location close to the beach and restaurants. The rooms are clean, but they could use some updating, especially the bathrooms. The service from the staff was friendly and helpful. However, I was a bit disappointed with the dining experience, particularly the cold food at breakfast. Overall, I found it to be good value for money, and I wouldn't hesitate to return.

Rooms
7.0
The rooms were nice but needed a bit of updating, especially the bathrooms. We had a sea view this time, which was well worth it.
Service
9.0
The staff was very friendly and helpful, especially the concierge service.
Location
10.0
The location was easy to reach everywhere on the island, close to restaurants and just a short walk to the beach.
Dining
5.0
The breakfast was disappointing as the food was often cold, which really should be addressed.
Facilities
8.0
The facilities were decent, with a lovely pool area that was well-maintained.
Jerome
United States, October  2024
6.2/10

My stay at the hotel was overall enjoyable, with clean and spacious rooms and friendly staff. However, the location was quite hilly, making it a bit challenging to navigate, especially for those with mobility issues. The dining experience left something to be desired, as the food was often cold. Overall, the value for money was decent, but improvements could make it even better.

Rooms
7.0
The rooms were spacious and clean, but our apartment was noisy since it was above the laundry room.
Service
7.0
The staff were friendly and helpful, although they could have provided better guidance regarding room keys and other amenities.
Location
6.0
The hotel is located on a steep hill, which can be challenging for elderly guests and requires regular taxi rides for ease of access.
Dining
5.0
The dining experience was disappointing as the food was often cold, despite the variety offered in the morning.
Facilities
6.0
The facilities were adequate with two pools, but the overall experience could be improved.
Leslie
United States, October  2024
7.6/10

I had a nice stay at the hotel overall. The rooms were spacious and well-equipped for self-catering, although they could use a little update, especially the bathrooms. The service was excellent, and the staff were very helpful, though at times a bit too eager to assist. The location was a bit far from the beach, but it was situated on top of a hill, offering nice views. The dining experience was enjoyable with a great variety of food options, even if it felt slightly chaotic during busy times.

Rooms
7.0
The rooms were spacious and had all the necessary amenities for a comfortable stay. However, I found the bathrooms needed a bit of updating.
Service
8.0
The service was excellent, with helpful staff ready to assist, although they were a bit overzealous at times.
Location
6.0
While the hotel is located a bit far from the beach, it is near the city center and situated on a hill which provided lovely views.
Dining
8.0
The dining experience was delicious and offered plenty of variety, but it could get a bit chaotic due to the number of guests.
Facilities
8.0
The hotel had nice facilities, including two pools, which were enjoyable to use.
Simon
United States, September  2024
7.0/10

I had a pleasant stay at the hotel with clean and spacious rooms that were well-equipped. The staff was mostly friendly and helpful, making my experience enjoyable. However, the dining options were quite limited, and the location, while beautiful, required steep walks that might not be ideal for everyone. Overall, it offered good value for money, but improvement in dining could enhance the experience.

Rooms
9.0
The 2-bedroom apartment was very spacious, well-equipped, and clean.
Service
7.0
The staff, especially in the restaurant and bar, were generally courteous and friendly, although I did encounter some rude service.
Location
7.0
The hotel is a bit out of town, but just a 15-minute walk downhill to the beach, which can be challenging on the return for some.
Dining
5.0
Dining options were quite poor, especially for kids, and the breakfast didn't meet my expectations.
Facilities
8.0
The pool was lovely, but it did get busy early, making it hard to find a lounger.
Jayden
United Kingdom, September  2024
8.2/10

I had a mixed experience at this hotel. The location is quite hilly, making accessibility a challenge for those with mobility issues, but there's a lovely scenic walk down to the beach and town. The rooms were comfortable, but they were quite noisy due to their location above a supermarket and taxi rank. On the positive side, the service from the staff was friendly and accommodating. Dining was a highlight with some delicious BBQ options. Overall, it was decent value for money, but some improvements could be made in certain areas.

Rooms
6.0
The rooms were generally comfortable but faced a lot of noise from the road below, which made my stay less peaceful than I had hoped.
Service
9.0
The staff were incredibly friendly and professional, which added a nice touch to the experience.
Location
7.0
The hotel is located at the top of a hill, which can be a bit of a challenge for those who are less mobile, but it's only a 15-minute walk down to the town and beach.
Dining
9.0
Dining was a standout feature for me, especially the incredible BBQ we had on Wednesday night. It was excellent value.
Facilities
7.0
The facilities were decent overall, but the noise from the surroundings affected my enjoyment.
Samuel
United Kingdom, September  2024
7.2/10

I had a mixed experience at this hotel. On one hand, the spacious rooms and great amenities really stood out. The location was also convenient with a supermarket on-site and just a short shuttle ride to the beach. However, the dining experience fell short due to poor service from the restaurant staff, which detracted from an otherwise enjoyable stay.

Rooms
9.0
The room was very spacious and equipped with lots of facilities, which made my stay comfortable.
Service
5.0
While some staff were friendly and helpful, the restaurant service left much to be desired, often lacking organization and attentiveness.
Location
8.0
The location is perfect, with a supermarket onsite and close proximity to shops and the beach, although it’s a bit hilly.
Dining
5.0
The dining experience was not ideal; the food quality was good, but the service was chaotic and poorly organized.
Facilities
8.0
The hotel offered great facilities, including a nice pool area which was well maintained.
Leo
United Kingdom, September  2024
9.0/10

I had a wonderful stay at this hotel with a stunning view of the marina and sea from my room. The room was large enough for my family of five and featured a comfortable bed. The breakfast included in our upgrade was lovely, but we did encounter some noise issues in the corridors at night. Overall, it's a great value for money, especially with the added amenities.

Rooms
9.0
The room was spacious and comfortable, with a lovely balcony overlooking the marina and sea.
Service
10.0
The staff were extremely helpful and friendly, particularly when assisting us with an emergency PCR test for our flight.
Location
8.0
The hotel was in a fantastic location, close to Los Cristianos with plenty of activities to enjoy, though it could be a bit noisy at night.
Dining
9.0
The breakfast was great, offering a wide array of quality ingredients that were replenished regularly.
Facilities
9.0
There were plenty of amenities available, including access to the pool and BBQ facilities, which made our stay even more enjoyable.
Jennifer
United Kingdom, September  2024
8.0/10

I had a fantastic stay at the hotel, thanks to the incredible sea view room I got for just a small additional charge. The cleanliness and spaciousness made my experience even better. The service was friendly but a bit inconsistent at times, and while the location was peaceful, it was quite far from the town center. The breakfast dining was good but sometimes crowded, and I appreciated the great pool area for relaxing.

Rooms
9.0
The rooms were spacious, clean, and getting a sea view was absolutely worth the extra expense.
Service
7.0
While most staff were friendly and polite, I did encounter some pressure selling which was a bit annoying.
Location
7.0
The hotel is located on a steep hill, providing a beautiful panoramic view, but it is quite far from the bustling parts of town.
Dining
8.0
Breakfast offered a decent variety of hot and cold food, and I enjoyed fresh salads, but it could get a bit crowded during peak times.
Facilities
8.0
The pool area was well-maintained and a lovely place to relax, but there could be more amenities.
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Rooms and Guests2 Guests, 1 Room